PC, Printer and Server Maintenance
If you wish to extend the useful life of your computers, printers and servers, what you need is a maintenance contract which covers repairs when the manufacturers’ guarantees have expired.
At YMANT we can offer you this type of maintenance contract for any PC, server or network element of your company and we can adapt it to your needs. This type of maintenance includes both parts and labour.
Coverage times: the time bands in which incidents are covered and taken into account along with the levels of service.
- C09x5 (from Monday to Friday, 9am to 6pm)
- C12x6 (from Monday to Saturday, 8am to 8pm)
- C24x7 (from Monday to Sunday, 24 hours)
Response time: the time between when you call us and we make a diagnosis and the time when a specialist arrives at your facility.
- R4WH: 4 working hours
- R6WH: 6 working hours
- R8WH: 8 working hours
Solution time: the maximum time within which we promise to get the machine working or replaced.
- S6WH: in 6 hours
- S8WH: in 8 hours
- SNBD: the following working day
- SNOS: not guaranteed